the platform
Monitoring the health, security, and compliance of camera fleets.
MentatNOC watches every camera in a fleet, alerts the moment something breaks, and builds the evidence record integrators and their customers need later. Three tiers, each building on the one before it: Monitor watches, Manage acts, Enterprise proves.
the monitor layer
Every camera, watched around the clock.
Monitor is the visibility layer, and every fleet starts here. It has no dependency on the tiers above it: continuous telemetry, alerting, ticketing, and reporting, running whether or not a fleet ever adds Manage or Enterprise.
Health and status, continuously
24/7 monitoring of every camera in the fleet: availability, health, and status, continuously.
Device-down and tamper alerts
Alerts fire the moment a device goes offline or a physical tamper event occurs, with evidence captured around the event for later review.
Classified alerts into your ticketing
Every alert arrives classified by severity and issue type and lands in your ticketing system, by email or direct API, under the SLA you set. No manual triage.
Availability and uptime reporting
Ongoing availability reporting gives integrators and customers a shared, accurate answer to how healthy the fleet actually is.
alerts and ticketing
Your dispatch team knows what failed before the truck leaves.
MentatNOC tags each alert with a severity, an issue type, and the device and site it came from, and says whether the site connection was up. Dispatch knows which camera, which site, and which part to load before anyone drives, so the first trip is the repair and the truck roll is billable. What happens next is yours to set: the SLA each severity gets, and the ticketing system the alert lands in.
Classified on arrival
Critical, high, medium, or low, plus issue type, device, and site. Nobody has to open an alert to know what it is.
Your SLA, set internally
Map each severity to your own priorities and response targets. MentatNOC sends the classification. Your ticketing system applies the SLA you set.
Email or direct API
Send alerts by email to any ticketing system that takes email, or connect directly by API. Autotask and ServiceNow connect natively. Others take a webhook.
watch it
What Monitor sees.
The live board for a 500-camera fleet: availability, firmware posture, certificate expiry, and the alert feed, all current. This is the screen the NOC works from.
open the interactive demo →
place it
Every camera, on the floor plan.
Coverage puts each camera on the site plan with its field of view. An offline unit shows where it sits, not just in a list, and the device evidence opens from the map.
open the interactive demo →
then it acts
Watching is only the first layer.
Monitor tells you what is happening. The two tiers above it build on that same telemetry: one acts on what it finds, the other turns every action into proof.
Actions
Firmware push and rollback, credential rotation, account lifecycle, and certificate management, every action approved, staged, verified, and reversible.
- Full bi-directional PSA integration
- Credential rotation that never breaks monitoring
- Evidence recorded at every step
Compliance
Everything Monitor and Manage record becomes an append-only, hash-chained audit log with immutable retention, mapped to the frameworks auditors ask about.
- One-click audit-ready evidence exports
- Point-in-time posture attestation
- Coverage map: every camera, every brand, on your floor plans
- Field of view from each model's focal length, plus planned cameras for expansion
- Framework readiness for SOC 2, PCI DSS, ISO 27001, HIPAA, CMMC
run it
A staged rollout, end to end.
Pilot one device, verify health, then widen the batch. Every step is gated, verified, and written to the audit trail, with rollback standing by.
explore fleet actions →
prove it
The proof your customer sees.
Framework readiness at a glance and a one-click evidence pack an auditor can actually use, built from the same telemetry the NOC runs on.
explore compliance →
how it connects
An encrypted connection into the network, nothing more.
MentatNOC reaches devices over an encrypted connection into the customer network. It monitors device health, not video.
Vendor coverage is deliberately focused rather than exhaustive: deep support for Axis, Bosch, and Hanwha cameras. MentatNOC does not support NDAA-restricted manufacturers.
see it running
See it running before you commit.
Walk through the interactive demo, then talk pricing with your integrator or ours.